Privacy Policy

Last updated: October 2026

This Privacy Policy describes how pebblemora.com collects, uses and shares personal information. pebblemora is operated by Guangzhou Hongjian Trading Co., Ltd., which is responsible for the handling described below.

Information we collect

We collect information you provide when you browse, create a checkout, place an order, contact us or request a return. This may include your name, billing and delivery addresses, email address, telephone number, order details, communications and payment-related information. Full card details are generally processed by payment providers and are not stored by us.

We also receive technical information such as IP address, browser type, device identifiers, pages viewed, referring pages and cookie or similar-technology data. Shopify and service providers may collect some of this information directly to operate the store.

How we use information

• To process payment, fulfil and deliver orders.
• To provide tracking, customer service, returns and refunds.
• To detect fraud, secure the website and enforce our terms.
• To comply with tax, accounting, customs and legal duties.
• To improve site performance, products and customer experience.
• To send marketing only where permitted and subject to available opt-out rights.

Sharing and service providers

We share information only as reasonably necessary with Shopify, payment processors, fulfilment facilities, carriers, customer-support providers, analytics providers, professional advisers and public authorities where legally required. These parties may process information in countries other than your own. We do not sell personal information for money. Some privacy laws define certain advertising or analytics disclosures more broadly; where applicable, we provide legally required choices.

Cookies and analytics

Cookies and similar technologies support essential functions such as cart continuity, secure checkout, fraud prevention, preferences and site measurement. Your browser may allow you to block non-essential cookies, but blocking essential cookies may affect store functions. We do not intentionally include undisclosed third-party tracking scripts in the theme.

Retention

We retain order and transaction records for as long as reasonably necessary to provide services, meet legal and accounting requirements, resolve disputes and prevent fraud. Support correspondence is retained only as long as needed for those purposes. Retention periods vary according to the record and applicable law.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. These rights can be subject to legal exceptions. To make a request, email service@pebblemora.com. We may ask for information needed to verify identity and authority. You may also complain to a competent privacy regulator.

Children

The store is intended for adults and is not directed to children. We do not knowingly collect personal information from children in circumstances prohibited by applicable law. A parent or guardian who believes a child has provided information may contact us.

Security

We use reasonable administrative and technical measures designed to protect information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

Changes

We may update this Policy when our practices, technology or legal obligations change. The current version and update date will remain posted on this page.

Contact, applicable law and jurisdiction

Privacy enquiries may be sent to service@pebblemora.com or raised by telephone at +44 1568 6202531, Monday–Friday, 9:00 AM–6:00 PM (GMT+8). This Policy is governed by the laws of the People’s Republic of China, and disputes are subject to the competent courts of Guangzhou, China, except where mandatory privacy or consumer law grants non-waivable rights or jurisdiction.

Guangzhou Hongjian Trading Co., Ltd.
Room B402, 4th Floor, Building 1, No. 2 Xiamao Nanyue Commercial Street, Baiyun District, Guangzhou, Guangdong, China